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First come, first serve problems

 
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PostPosted: Tue Nov 06, 2007 7:54 am    Post subject: First come, first serve problems Reply with quote

When we put a load in the computer that shows an appointment time range, instead of a time certain, to show that an appointment is first come, first serve, drivers will often show up close to the end of the window. This causes a potential for not getting loaded or unloaded, and then that causes the next load to be missed.

Is this a BAD DRIVER issue where we need to get rid of those type of drivers, or is it a training issue where the company needs to be responsible for teaching drivers when they should arrive?
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